Frequently Asked Questions

 

 Where do you get your stock lots from?

 We buy the stocks directly from the brand's companies, from liquidators etc.

 What can you supply?

We offer all kinds of clearance products, including branded fashion, sportswear, shoes and accessories, as well as children’s and babies’ apparel.

How old is your stock?

We always carry the latest and most fashionable stock of the last season just concluded.

How can I ensure the quality of the goods?

Our buyers are always welcome to visit our main warehouse or stock locations throughout Europe upon request. All our branded goods are genuine and backed with the appropriate paperwork where relevant. Any restrictions of distributions or sales are documented on each of our offers.

If you don't have the items that I want, can I ask you to look for it?

We are well connected directly with the biggest fashion brands around the world, as well as being connected to a large database of clearance, liquidation and close-out stock. We can purchase goods on your behalf. Alternatively we offer a brokerage service. Just let us know what you are looking for.

Who are your Customers?

Large and medium size retail, trade or wholesale distribution companies, mainly Eastern European store chains and traders. We also have a network of independent retailers reaching as far as Latin America and Asia.

Where are you located?

Our administrative offices are located in United Kingdom and our logistics centers are in London and Barcelona. Please note: visits are strictly by appointment only.

Ordering process:

To order one of our package deals simply click on Contact Us button on the bottom of each offer and one of our team member will get back to you.  Once one of our team members contact you with detailed information regarding the product and to finalize your order we will request the following: Company name, address, VAT number. If you are not a registered company, you can provide us your name and address only. One we have your details, we will issue pro forma invoice for you to settle.  We require full payment prior to order processing. Final invoices will be issued after collection. If you wish to purchase something else we offer contact us via email to order, process is same as one described above.

Minimum order:

We have a set MOQ of 500 pcs or 500 kg to most of our stock. However in some cases orders must be minimum of 10 000 pcs.

Payment:

We accept PayPal and bank to bank transfers.

What about VAT?

Prices quoted exclude VAT. We only add VAT in some cases, please contact us for more information.

Do you ship?

Usually our customers arrange their own shipments however we can assist in organizing transport. We arrange shipments worldwide. The shipping charge depends on your order size and weight and will be added on the final invoice.

May we visit your showroom/warehouse?

You are welcome to come and visit during office hours 9-5. Please call to make an appointment before you come. We are based in UK and Spain.

Please note: visits are strictly by appointment only.

Do you offer discounts?

We offer discounts for large orders, please contact us for more information.

Returns & refunds:

Our company policy is now returns or refunds. All stock is sold as described and invoices are issued to this effect. Our staff make sure to clarify everything to clients on orders.